Mark Wolton
Valoris Consulting

I work with organisations to unlock value by enhancing leadership effectiveness, improving business performance, and ensuring alignment between strategy and execution. Whether you need executive coaching, operational troubleshooting, or a structured assessment of your service management approach, I can help.

01

IT Service Management & Business Optimisation

Services

With 25 years in IT and ITIL v3 & v4 Expert certifications, I support organisations in achieving operational excellence. My services include:

• IT service audits and assessments to identify inefficiencies and areas for improvement

• Troubleshooting and problem resolution to enhance service delivery and customer satisfaction

• Strategic IT service design and transformation to align technology with business goals

02

Business Strategy & Transformation

Approach

I help businesses develop and implement strategic initiatives that drive growth, improve operational efficiency, and ensure sustainable success. This includes:

• Organisational assessments to identify gaps and opportunities

• Business process optimisation to streamline operations and improve EBITDA

• Change management strategies to support seamless transitions

03

Performance Optimisation & Troubleshooting

Results

I work with organisations to diagnose and resolve performance challenges, ensuring businesses operate at their full potential. This includes:

• Root cause analysis of underperforming teams, projects, or services

• Leadership alignment to ensure clarity of vision and execution

• Cultural and operational assessments to drive long-term improvement

I Help Businesses

25+ Years of Experience

I am an experienced executive coach and business consultant with 25 years in IT and Leadership roles in various industries. My expertise spans leadership, strategy, service management, and business transformation. As an ITIL v3 and v4 Expert, I bring deep knowledge of service optimisation and operational efficiency. Additionally, I hold a CMI Level 7 qualification in Coaching and Mentoring, equipping me to support leaders in developing their confidence, clarity, and strategic thinking.

Leadership & Executive Coaching

With my CMI Level 7 qualification in Coaching and Mentoring, I help executives, managers, and teams build confidence, improve decision-making, and strengthen their leadership presence. I focus on real-world challenges, offering tailored coaching that supports career progression, leadership development, and personal growth.

Looking For A First-class
consultant?

Get in Touch

Let’s discuss how I can support your business and leadership goals.